Atantica’s Managed Desktop Solution gives you total peace of mind. Our full suite of IT support services allow you to truly focus on your business while we manage your computing environment. We will consult with you and assess your current computing IT infrastructure to determine what level of managed services work best for your business. Whether you need a full refresh of your desktop IT infrastructure so you can standardize for better scalability, or if you need specific desktop management services for your existing infrastructure, we’ve got you covered from the hardware down to 24x7 IT support.
Atantica’s Managed Desktop Solution leverages your IT investment by delegating your daily user support issues to our on-site network operations center (NOC). This service team responds quickly via our remote help desk, servicing desktops, laptops and printers. If a remote resolution is not reached, we dispatch a field service technician to the end user’s site for on-site resolution. In the end, your personnel get the right desktop support to maintain productivity levels and prevent avoidable downtime. It is the easiest and most affordable way to provide support for your end-user environment.
We bundled our Desktop Management with our Network/Server Management plans so we can proactively resolve most issues before they adversely impact your business or reach the desktop level. This allows you to stay focused on your business, while we keep your servers, network and desktops running securely, 24x7x365.
We provide your business with proven remote and local support for all of your service inquiries. We work with you to confirm with your business needs and budget requirements, from the desktop to the network.
Atantica’s Managed Desktop Solution leverages your IT investment by delegating your daily user support issues to our on-site network operations center (NOC). This service team responds quickly via our remote help desk, servicing desktops, laptops and printers. If a remote resolution is not reached, we dispatch a field service technician to the end user’s site for on-site resolution. In the end, your personnel get the right desktop support to maintain productivity levels and prevent avoidable downtime. It is the easiest and most affordable way to provide support for your end-user environment.
We bundled our Desktop Management with our Network/Server Management plans so we can proactively resolve most issues before they adversely impact your business or reach the desktop level. This allows you to stay focused on your business, while we keep your servers, network and desktops running securely, 24x7x365.
We provide your business with proven remote and local support for all of your service inquiries. We work with you to confirm with your business needs and budget requirements, from the desktop to the network.
Benefits
- Supplemented support by reliable, experienced technical engineers
- Email, Spyware, Data, and Virus Protection
- 24x7 Helpdesk, Phone, or On-Site IT Support for Remote and Local Users
- Achieve greater scalability for future growth and flexibility Improve information access by keeping data online and readily accessible and reusable.
- Consistent, contained cost per employee/seat lets you Predict IT Support Costs
- Guaranteed response time
- IT Infrastructure Management and Monitoring Tools
- On-site Deployment
- Patch Management
- Remote Backup and Data Recovery